Before the shift to value-based care, consumers’ opinions rarely held any importance. Now, reimbursement depends on the quality of services provided—and the patient experience matters more than ever. Click here to download our full eBook on patient-centric care...
How can you provide excellent care at a reasonable cost? The answer is in your supply chain. Here’s what you need to focus on to ensure financial stability.
Technology has allowed for a more refined, innovative approach to medicine—especially when it comes to robotics. See how these developments impact society.
Patient-centric care is a simple concept that promises to make significant waves in the healthcare industry. These practices are a step in the right direction.
Gamification has been prevalent in the world of business and healthcare since the turn of the millennium. More recently, however, it has evolved into a way of adding incentive to even the most mundane tasks. Since 2010, gamification has allowed the integration of game...
Millennials expect businesses to continually simplify the consumer experience. As a result, health facilities should prioritize these user-friendly engagement options.
In the wake of the pandemic, patients are mustering the courage to return for appointments—here’s how you can earn their trust.
Clinicians often believe that offering quality care will drive patient loyalty—but a quality experience is just as important. Find out why.
In the past 20 years, technology has developed at exponential rates, and the healthcare industry has been one of the slowest to adopt the latest advancements. When the novel coronavirus broke out in 2020, many facilities were thrust into virtual services out of...