CBO America

0905hhn_rural_tocARx has successfully provided business office services to hospitals of all sizes and types since 1997. During this time the company has built a solid track record and outstanding reputation within the industry by serving over 200 hospitals in more than 28 states. The total list of past and present ARx clients consists of some of the largest healthcare organizations in the country and an increasing number of small and rural hospitals, including Critical Access Hospital (CAH) facilities.

In response to increasing market demand for innovative and more cost efficient solutions to help hospitals boost financial performance and better achieve objectives related to: governmental compliance; hospital workforce; and overall payer and patient relations; ARx has launched a subsidiary organization named CBO America. The primary focus of CBO America is small-to-midsize independent providers and small rural hospital systems, as these providers typically do not enjoy the degree of internal support and economies of scale that many larger hospitals and systems have with their more sophisticated infrastructures and higher volumes.

The services provided by CBO America consist primarily of multiple Centralized Business Office (CBO) units operating within a shared services environment. Each CBO unit is designed to meet the total business office needs of the designated group of hospitals for which it is responsible (see Figure 1). Upon implementation of the CBO (within the geographical proximity of the hospitals being served), participating hospitals are enabled through their combined volumes and collective buying power with the ability to significantly improve receivables at an affordable rate.

Figure 1

Figure 1

In addition to improved cash flow performance, the shared services platform from which the CBO operates makes possible increased access to additional industry leading solutions and services that would otherwise be difficult to obtain on a facility-by-facility basis (see Figure 2).

Figure 2

Figure 2

For more information about CBO America and a complete list of potential benefits for participating hospitals, please click on the following link: CBO America Overview.